TY  - BOOK
AU  - Klann,Gene
TI  - Crisis leadership: Using military lessons, organizational experiences, and the power of influence to lessen the impact of chaos on the people you lead 
SN  - 1882197755
PY  - 2003///
CY  - Greensboro, N.C.
PB  - Center for Creative Leadership
KW  - Leadership
KW  - Crisis management
N1  - Includes bibliogr. references (p. 83-85)
ER  -